D’Amira Well-Being LLC
9825 W Hayes LN
Crystal River, FL 34428
United States
Email: hello@damirawellbeing.com
Website: https://damirawellbeing.com
Effective Date: [Insert Date]
1. Order Processing Time
All orders are processed within 2–5 business days (excluding weekends and holidays).
Orders placed after 3:00 PM (EST) may be processed the next business day.
During high-volume periods, processing times may be extended.
You will receive a confirmation email once your order has shipped.
2. Shipping Rates & Delivery Estimates
Shipping costs are calculated at checkout unless otherwise stated (e.g., flat rate or promotional free shipping).
Estimated delivery times (after processing):
- Domestic U.S.: 3–7 business days
- International: 7–21 business days (varies by destination)
Delivery times are estimates and not guaranteed.
3. Shipping Carriers
We ship via reputable carriers (such as USPS, UPS, or FedEx). Carrier selection may vary depending on location and service availability.
Once the package has been handed to the carrier, responsibility transfers to the shipping provider.
4. Tracking Information
Tracking details will be sent to the email address provided at checkout once your order has shipped.
It is the customer’s responsibility to monitor tracking updates.
5. Incorrect Shipping Address
Customers are responsible for providing accurate shipping information.
If an incorrect address is entered:
- We are not responsible for lost packages.
- Additional shipping fees may apply to reship returned packages.
Please contact us immediately at hello@damirawellbeing.com if you notice an error.
6. Lost or Delayed Packages
D’Amira Well-Being LLC is not responsible for:
- Carrier delays
- Weather-related delays
- Customs delays
- Lost packages marked as “Delivered”
If a package appears lost:
- Contact the carrier directly.
- File a claim if applicable.
- Notify us for assistance.
We will assist where possible but are not liable for carrier errors.
7. Damaged Items
If your item arrives damaged:
- Contact us within 48 hours of delivery
- Provide clear photos of:
- The damaged product
- The packaging
- The shipping label
We may offer:
- Replacement
- Store credit
- Refund (at our discretion)
Failure to report damage within 48 hours may void replacement eligibility.
8. International Shipping & Customs
International customers are responsible for:
- Customs duties
- Import taxes
- Additional fees
We are not responsible for delays caused by customs.
If a package is refused due to unpaid duties, the customer may be responsible for return shipping fees.
9. Return Shipping
Due to the hygienic nature of personal care products:
- Opened or used items may not be eligible for return.
- Unopened items may be returned within 14 days of delivery (subject to approval).
Return shipping costs are the customer’s responsibility unless the item is defective.
10. Shipping Policy Updates
We reserve the right to update this Shipping Policy at any time. Changes will be reflected on this page.